Information about wireless accounts including activating accounts and requesting additional accounts can be found in our Admin Portal-Setting up Wireless Accounts guide here in SharePoint....
Details regarding asset management and tagging of school/establishment managed devices can be found in our Asset Management guide here in SharePoint....
Help guides for ordering additional CGI managed machines, ordering additional memory and approving requests via the CGI L&T Self-Service Portal can be found here in SharePoint....
Help guides for email and calendars in O365 including creating rules in a shared mailbox, opening an additional mailbox and opening an additional calendar can be found here in SharePoint. To have a sh...
Help guides for Microsoft Outlook including adding an additional mailbox to your folder tree and using the recipient and sender fields can be found here in SharePoint. To have a shared mailbox updated...
Some fields can be updated in the User’s Record in the LTAD Admin Portal. These include: Display Name Telephone Number Fax Number Office Job Title For changes to other details, please email our team m...
Help guides for account management, resetting passwords, accounts not displaying and issues accessing SharePoint/documents/content in Glow can be found here in SharePoint. Glow Super Admin Users - To ...
Our help guides for iPad issues including connecting to LT_OPEN, disabled iPads, restoring to factory settings, using restrictions & guided access and errors when connecting to a PC can be found here ...
Please note - VPP is currently on hold while it is set up in our new MDM Information and forms required to buy paid-for apps and software from Apple can be found here in SharePoint. VPP terms and cond...
Guides for setting up iPads via DEP and recommended Meraki settings can be found here in SharePoint. Please note - newly purchased iPads are managed via Jamf and are automatically DEP enrolled in Jamf...