Guidance for L&T staff requesting support from the Digital Learning Team via the Help Desk. Issues for CGI should be reported via the CGI Self-service portal. Items such as myHR/myPeople access and te...
Our FAQs document can be found here in SharePoint. Includes subjects such as ICT Security, Escalations, Admin Portal Accounts, Procurement, Recycling IT Equipment and VPP....
Index of L&T Help Guides Account Guidance for Central L&T Staff Account Guidance for Establishment Based L&T Staff Account Guidance for Supply Staff Admin Portal-Accounts-BMs Working Across Multiple S...
Our Useful Links document can be found here in SharePoint....
For issues that the Digital Learning Team can't help with, these should be reported via myICT. When you access myICT via the Orb there are 2 main options for reporting IT issues: Report a fault - This...
Our LTAD Admin Portal Accounts Guides can be found here in SharePoint. Please note: To avoid having to continually delete and restore accounts, supply teachers should be held centrally in the admin po...
Our Admin Portal-Admin Rights help guide for updating admin rights for the LTAD Admin Portal can be found here in SharePoint....
Our Admin Portal-Installing Software guide and Installing iTunes guide can be found here in SharePoint....
Our Admin Portal-Adding a Laptop to the Unrestricted Wireless Group guide for how to add a CGI managed laptop to the unrestricted wireless group, to allow connection to external Wi-Fi networks can be ...
Our Admin Portal-Printer Groups guide, which details how to allow CGI managed machines to connect to a networked printer, can be found here in SharePoint....