Start a conversation

Redbox Crashes

If Redbox crashes when attempting to play a call it may be that you have the 64-bit version of Internet Explorer open as Redbox only supports the 32-bit version.

In order to open the 32-bit version of Internet Explorer, press Start then type 'Internet Explorer' then click on Internet Explorer (not Internet Explorer (64-bit)), this is outlined in the attached picture below

ie 32 bit.png

  1. 58 KB
  2. View
  3. Download
Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Stuart Skivington

  2. Posted
  3. Updated

Comments