Login to BluStar (Start > All Programs > Solidus eCare > BluStar Agent) and type in your Login ID and password then click the 'Display real-time' button highlighted below To choose what groups you'd l...
In order to reboot an IP phone please follow the instructions below for your phone model: Aastra Dialog 4425/4422 Hold the C, Mute and Hash keys until the phone display shows 'Rebooting'...
If you drag the call window in the top of the centre (highlighted in the screenshot below) back inside the Solidus BluStar Agent window further options shall appear (2nd screenshot below), let go once...
If Redbox crashes when attempting to play a call it may be that you have the 64-bit version of Internet Explorer open as Redbox only supports the 32-bit version. In order to open the 32-bit version of...
If your phone shows 'Follow me to 71xxx' and you cannot get calls via Solidus, dial #2#...